One of the country’s largest Fast Casual Dining restaurants, Nando’s, has partnered with DoorDash to launch its very own convenient delivery service available through Nando’s new app and website.

DoorDash is one of Australia’s newest last-mile logistics platforms and along with its Marketplace offers DoorDash Drive, the company’s white-label fulfillment platform that powers direct delivery for any business.

With other partnerships announced earlier this year including hair and beauty brand Hairhouse, this new venture with Nando’s will mark the largest of its kind with 124 restaurants across VIC, NSW, QLD, and WA gaining on-demand access to DoorDash’s fleet of reliable drivers. 

Chase Gardner, Head of Enterprise Partnerships in Australia, says Nando’s has been a major player on DoorDash’s Marketplace since it launched in Australia last year. “By closely collaborating with the Nando’s team, we’ve deepened our partnership to curate a bespoke experience which will help them meet customer delivery demand through their own channels via our logistics network.”

From this week Nando’s new app and website will offer direct, restaurant-to-door contactless delivery, bolstering the user experience by streamlining the food selection and delivery process.

“Allowing customers to access and interact with Nando’s how and when they want is a key part of our customer experience journey and ongoing digital transformation. The launch of our own white label, on-demand delivery service is a huge milestone for us. Nando’s Delivery gives us direct contact with our customers, allowing us to gain invaluable insights into their preferences and behaviours, which means we now have a flexible delivery model where we can adapt our offering to ensure a brilliant brand experience. For the first time our customers can also now access our PERi-Perks Loyalty program and all its benefits, including collecting loyalty points and redeeming offers, without stepping foot into a restaurant.

“We’re looking forward to developing our partnership with DoorDash and integrating the Drive product into our business to further grow our online presence,” said Helen Reece, Nando’s Chief Marketing Officer.

To mark the launch of Nando’s Delivery there will be unlimited free delivery until Sunday 27 September available when people order exclusively through Nando’s new app for iOS or Android or via nandos.com.au. Members of the PERi-Perks Loyalty program will receive perks only available via Nando’s Delivery, including 1 point for every $1 spent, exclusive access to offers and a free birthday feed.

Chase Gardner says DoorDash will be continuing to rapidly expand its while-label fulfillment offering; “DoorDash Drive empowers businesses to reach more customers without having to invest in or build their own in-house technology. As the leading logistics platform in Australia, we’re ready to bring our high-quality white-label delivery to more brands across the country.”

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